Last updated: August 29, 2026
The program
Ingenium Concepts operates Ingenium Orbit, a point-of-sale and customer rewards platform used by retail merchants. Customers who enroll in a merchant's rewards program may choose to receive text messages from that merchant. Two categories are offered, each consented to separately:
- Receipts and account notices. A digital receipt sent after a purchase, itemizing the order, totals, tax, tip, and payment method, plus rewards account notices such as points earned, points nearing expiration, and rewards available to redeem.
- Offers. Occasional promotional messages from the merchant, such as discounts and store events.
How to join
Enrollment happens in person, on the customer-facing display at the merchant's checkout counter. The customer enters their own mobile number and ticks the boxes for the categories they want. Neither box is pre-selected, and neither is required to join the rewards program or to complete a purchase. Agreeing to receive marketing texts is never a condition of any purchase.
See how customers opt in to SMS for the full consent screen and a step-by-step explanation.
Message frequency and cost
Message frequency varies with how often a customer shops, typically 1 to 4 messages per month. Message and data rates may apply. Charges are between the customer and their mobile carrier; we do not charge for messages.
Opting out
Reply STOPto any message to stop all messages from that merchant. A single confirmation message will be sent, after which no further messages are sent to that number. A customer may also ask staff at any of the merchant's locations to remove their number. Opting out of texts does not close the rewards account or forfeit any earned balance.
Getting help
Reply HELP to any message for help information, contact staff at the merchant location where the account was opened, or email info@ingeniumconcepts.io.
Carriers and delivery
Carriers are not liable for delayed or undelivered messages. Delivery depends on the customer's carrier and handset, and the program is not available on every carrier.
Privacy
Mobile phone numbers and SMS consent are not shared with, sold, rented, or otherwise disclosed to third parties or affiliates for their marketing purposes. See our Privacy Policy for what we collect and how it is used.
Changes
We may update these terms and will post any change on this page with an updated date above.